Ruth Whitcombe still reads every report before it goes out.
She opened the office in 1998 with one client, a florist, who still sends tulips every April 15th.
Ruth spent nine years at a big firm in the city, where clients met a different junior accountant every spring. She came home to Calder Falls to do it the other way: the same people on your books every year, a phone that gets answered and plain English in every email.